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Terms & Conditions

1. Acceptance of Terms
By registering for classes, workshops, or services at Movement Reformer Pilates, you acknowledge you have read, understood, and agree to these Terms & Conditions, including our Waiver of Liability and Studio Policies.

2. Booking, Payment & Packages

  • All sessions must be booked and paid for in advance via our online booking system.

  • We offer single sessions, class packs, privates, and membership options. Packs expire 3 months from the date of purchase, and are non-refundable and non-transferable 

  • Prices and package availability are subject to change; changes will be posted on our website and customers will be notified.
     

3. Cancellation & No-Show Policy

  • For group classes and private sessions: cancellations or rescheduling must be made at least 12 hours before (for Non-Members) or 6 hours before (for members) the scheduled time to avoid penalty. Late cancellations or no-shows result in forfeiture of the session or package credit.

  • If your absence results in class cancellation (e.g., first instance for small group), sessions will be automatically credited or refunded at our discretion.
     

4. Health, Safety & Liability Waiver

  • Pilates involves physical activity with inherent risk. You confirm you are in good physical condition and have consulted a physician if needed (especially for injuries, pregnancy, or chronic conditions). If concerned, advise a health practitioner first.

  • You agree to follow all instructions, use equipment appropriately, and alert your instructor immediately if you experience discomfort.

  • You release Movement Reformer Pilates, its instructors, and staff from liability for injuries, accidents, or loss resulting from participation.

  • Treat instructors, staff, and fellow participants with respect. Disrespectful or disruptive behaviour may result in termination of your participation without refund.
     

5. Studio Policy

  • Classes are currently in English.

  • ⁠⁠Minimum 3 participants in a group class to run. Any group classes with 2 people or less will be subject to cancellation. Cancelled classes will be informed via SMS and Email with class credits refunded. 

  • Arrive at least 5 minutes early to prepare for class. Late arrivals may be denied entry and marked as a no-show.

  • Wear clean, appropriate athletic attire including grip socks.

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6. Personal Property & Studio Equipment

  • Store personal belongings at your own risk. Movement Reformer Pilates is not liable for loss, theft, or damage.

  • You are responsible for any damage you cause to studio property or equipment through negligence or misuse.
     

7. Intellectual Property & Media

  • All videos, logos, and instructional materials provided by the studio remain the property of Movement Reformer Pilates and are protected by copyright. Unauthorized distribution or reproduction is prohibited.

  • With your consent, the studio may capture photos or videos during sessions for promotional use. Let the studio know if you prefer not to be included.
     

8. Modifications & Updates

  • We reserve the right to modify these Terms at any time. Updated versions will be posted on our website and become effective upon publication.
     

9. Governing Law & Dispute Resolution

  • These Terms shall be governed by Swiss law. Any disputes arising shall be addressed through the appropriate Swiss legal channels.

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